Milestone Lessons Learned Document
Revision History
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1.0 |
09/18/05 |
Doug Friend |
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1.1 |
9/18/05 |
Doug Friend |
Added link to resource |
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Using other tools may
be useful as more people get trained on project management practices. Below is
a link that explains some options or additional tools.
http://www.idi.ntnu.no/grupper/su/publ/pdf/PMA_two_approaches-final.pdf
Lessons learned Meeting Formats
The
purpose is to identify the causes of variances, the reasoning behind the
corrective action chosen. Other types of lessons learned from schedule control
should be documented, so that they become part of the historical database for
both this project and other projects of the performing organization. I will
report the information throughout the execution process and react with a sense
of urgency to reduce the impact.
When
in the lessons learned meeting after the phase or project completion there may
need to be some finger pointing. We all make mistakes but how we deal with the
mistake is the difference. Be honest with the stakeholders utilizing problem
solving to repair the damage you will find the problem often takes care of
itself.
- What went right? Document what went right, what and how the decision was made to proceed in that direction.
- What went wrong? Of course this is tough because there were people in the roles which management assigned. The blame must go to the project management process for not realizing and mitigating the risk.
- How the project was estimated? Cover the details of what was completed to get the estimates.
- If the estimates were not correct when estimating did we take into account the risk or simply take a stab at the time required and then hope we hit it?
- What can be done now to prevent the identified negative items from impacting projects we are starting now or have already started?
- What can management do to prevent the future project not having the negative items impact it as well as having the positive items verified and in the planning process?
- When inappropriate behavior takes place this too must be identified. If the behavior continues that person will need additional convincing him or her that the identified behavior needs to change.
Other approach is to complete a cause and effect analysis however, for now we will hold lesson learned meeting and interviews.